ALWAYS inform the staff if you have any allergies
Refund Policy
Sedici Brunch Refund Policy
Last updated: 12/14/2023
Welcome to Sedici Brunch, operated by Famoso snc ("we", "our" or "us"). We are committed to providing excellent and transparent customer service, including the refund process. Please read this Refund Policy carefully to understand our policies.
1. Refunds for Defective or Damaged Products
1.1 Right of Withdrawal: You have the right to request a refund or replacement for defective or damaged products within 14 days from the delivery date.
1.2 Refund Procedure: To request a refund, please send an email to info@sedicibrunch.com within the specified time frame, providing details of the nature of the problem and, if possible, attaching images. We will evaluate the request and provide you with the necessary instructions.
2. Refunds for Order Cancellations
2.1 Cancellations Before Shipment: If you wish to cancel an order before it has been shipped, please contact us as soon as possible. If the order has not yet been processed, we will issue a full refund.
2.2 Cancellations After Shipment: After shipment, we cannot guarantee cancellation of the order. In this case, it may be necessary to proceed with the return of the product according to the policy described in point 1.
3. Refund Process
3.1 Processing Time: Once your refund request is approved, we will make every effort to process your refund within 14 business days.
3.2 Refund Method: Refunds will be made using the same payment method used for the original purchase, unless otherwise agreed.
4. Contacts
For refund requests or questions regarding refund policies, please contact us:
- Email: info@sedicibrunch.com
- Telephone: 345 391 6697
- Address: Via Antica Zecca 16, 48121 Ravenna Ravenna, Italy
Thank you for choosing Sedici Brunch!
[Famous snc]
VAT number: 02642220392
Last updated: 12/14/2023
Welcome to Sedici Brunch, operated by Famoso snc ("we", "our" or "us"). We are committed to providing excellent and transparent customer service, including the refund process. Please read this Refund Policy carefully to understand our policies.
1. Refunds for Defective or Damaged Products
1.1 Right of Withdrawal: You have the right to request a refund or replacement for defective or damaged products within 14 days from the delivery date.
1.2 Refund Procedure: To request a refund, please send an email to info@sedicibrunch.com within the specified time frame, providing details of the nature of the problem and, if possible, attaching images. We will evaluate the request and provide you with the necessary instructions.
2. Refunds for Order Cancellations
2.1 Cancellations Before Shipment: If you wish to cancel an order before it has been shipped, please contact us as soon as possible. If the order has not yet been processed, we will issue a full refund.
2.2 Cancellations After Shipment: After shipment, we cannot guarantee cancellation of the order. In this case, it may be necessary to proceed with the return of the product according to the policy described in point 1.
3. Refund Process
3.1 Processing Time: Once your refund request is approved, we will make every effort to process your refund within 14 business days.
3.2 Refund Method: Refunds will be made using the same payment method used for the original purchase, unless otherwise agreed.
4. Contacts
For refund requests or questions regarding refund policies, please contact us:
- Email: info@sedicibrunch.com
- Telephone: 345 391 6697
- Address: Via Antica Zecca 16, 48121 Ravenna Ravenna, Italy
Thank you for choosing Sedici Brunch!
[Famous snc]
VAT number: 02642220392